It is strange to think that at 33, I am closing the doors in the same place where I first started as a computer repair tech.

If you had asked teenage Wes what he wanted to do when he grew up, it would have been exactly this: running a computer repair shop, building cool things, and helping people solve problems with technology.

Over the past ten years, I have learned a lot. I have handled tens of thousands of tech-related issues in person and over the phone, and somehow I still ran into something new almost every day. That constant change is part of what I love about this field. New devices, new problems, new scams, new updates, new ways for things to break, and new ways to fix them.

I would like to say I have seen it all, but I know better. If anything, my drive to keep learning is stronger now than it was when I started.

Computers and technology are what drew me in, but the people are what kept me here.

When I started, I was pretty introverted. I had my online gaming community, and that was about it. Over time, I became more comfortable greeting people, asking questions, explaining problems, and relating to clients who were often frustrated, overwhelmed, or just tired of fighting with their devices.

I have always treated those client-service relationships as something important. People bring in more than broken computers. They bring in their worries, their work, their family photos, their passwords, their privacy, and sometimes their embarrassment about not understanding the technology they rely on every day. They trust you with all of that.

Earning and protecting that trust has always been my priority.

If there is one thing customer service has taught me, it is that listening matters. Patience matters. And if you give people enough time, you will hear some incredible stories.

As I step away from managing Smart Parts PC, the best computer shop in Tucson, I am grateful for the people, the lessons, the challenges, and the community that shaped this chapter of my life.

I give my unending thanks to my mentors and technicians that allowed me to teach and grow together, as a team.

Thank you to every customer who trusted me with their data, their business, or their story. Most of all, thank you Tucson for supporting a local computer shop where real relationships still mattered.

I am looking forward to what comes next. I know it will involve learning, building, and community in some form. If you would like to collaborate, talk tech, reconnect, or just catch up, please reach out. I will be taking time to reignite old connections and make new ones.

Looking forward to the next adventure.

Wes